First: Bookings and Experiences

1. How can I book an experience with Athar Ruby?

You can browse the experiences available on the Athar Ruby website, choose the experience that suits you, and follow the booking steps outlined on the experience page.

2. When is my booking confirmed?

Your booking is confirmed once the full price of the experience has been paid and all required booking procedures have been completed.

3. Can I contact the Athar Ruby team before booking?

Yes. You can contact the Athar Ruby team to inquire about available experiences, dates, or booking details before completing the payment.

4. Do the details vary from one experience to another?

Yes. The duration, content, location, and price may vary depending on the type of experience. We recommend reviewing the details of your chosen experience before booking.

5. How can I find out the date and location of an experience?

Please review the experience details and booking information. If you need further clarification about the date or meeting point, you can contact the Athar Ruby team.

Second: Payment and Reservations

6. Do I need to pay the full price of the experience?

Yes. Full payment is required to confirm your booking.

7. Is online payment available through the website?

Online payment is not currently available through the website. You can contact the Athar Ruby team to learn about the currently approved booking and payment procedures.

Third: Cancellations and Refunds

8. What is the booking cancellation policy?

Customers may request to cancel their booking 24 to 48 hours before the scheduled experience and receive a full refund, in accordance with Athar Ruby’s approved cancellation policy.

Internal note before publication: The cancellation terms for requests made less than 24 hours or more than 48 hours before the experience still need to be confirmed to avoid implying that these cases are prohibited or subject to unapproved conditions.

9. How can I request a refund?

You can contact the Athar Ruby team using the email address or contact number provided below. Please include your booking details and cancellation request so the team can review it and take the appropriate action in accordance with the cancellation policy.

10. Can I change my booking date?

Please contact the Athar Ruby team to inquire about changing your experience date. The possibility of rescheduling depends on the applicable terms for the experience and booking.

Fourth: Contact and Support

11. How can I contact Athar Ruby?

You can contact us through the following channels:

• Email: Atharrubyoff@gmail.com

• Contact number: +966 573600158

• Location: Riyadh, Kingdom of Saudi Arabia.

12. What should I do if I need help with my booking?

You can contact the Athar Ruby team directly through the contact channels listed above. Please specify the experience you wish to book and explain the type of assistance you need.