Privacy Policy – Athar Ruby

Last Updated: 30/09/2026 30/09/2026

1. Introduction

In Athar RubyAt Athar Ruby, we place great importance on the privacy of our visitors and customers. We are committed to protecting their personal data and handling it responsibly and securely, in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.

Athar Ruby is a licensed establishment authorized to provide travel and tourism services under the following license:

License Type: Travel and tourism Services License
License Number: 73219801
License Issue Date: 30/09/2026

This Privacy Policy explains how we collect, use, process, store, and protect personal data obtained through the Athar Ruby website, when you contact us, or when you request our services and experiences.

By using the Athar Ruby website or providing us with your personal data, you acknowledge that you have read and understood this policy and how your data will be handled as described herein, in cases where consent is the applicable legal basis for processing.

2. Organization Information

Organization Name: Athar Ruby
License Type: Travel and tourism Services License
License Number: 73219801
License Issue Date: 30/09/2026
E-mail Atharrubyoff@gmail.com
Contact Number: +966 573600158
Location: Riyadh, Kingdom of Saudi Arabia

Athar Ruby is responsible for processing personal data collected through the website and communication channels associated with its services, in accordance with applicable laws and regulations.

3. What Is Personal Data?

Personal data refers to any information that can directly or indirectly identify an individual.

Depending on the nature of your interaction with Athar Ruby, this may include:

• Name
• Phone number
• E-mail
• Booking information
• Details of the selected experience
• Booking date and time
• Number of participants
• Notes or information submitted by the customer during communication.
• Correspondence with the Athar Ruby team.
• - Technical information related to website usage, depending on the technical tools actually in use.

We aim to collect only the data necessary to fulfill specified purposes and appropriate to the nature of the service provided.

4. Data We May Collect

4.1 Data Provided Directly by Customers

We may collect personal data when a customer:

• Requests an experience booking.
• Contacts the Athar Ruby team.
• Submits an inquiry.
• Requests information about an experience.
• Follows up on booking arrangements.
• Contacts us through the communication channels available on the website.

4.2 Booking Data

Booking data may include:

• Customer name.
• Phone number
• E-mail
• Requested experience.
• Experience date and time.
• Number of Participants.
• Any notes or requests submitted by the customer.

4.3 Technical Data

Certain technical data may be collected while you use the website, such as:

• Device type.
• Browser type.
• IP address, if collected by the website systems or technical tools in use.
• Pages visited.
• Technical information that helps operate the website and improve its performance and security.

The scope of this data depends on the services and technical tools actually used on the website.

5. Purposes of Collecting Personal Data

Personal data may be used for the following purposes:

1. Receiving and processing booking requests.
2. Confirming bookings and communicating with customers regarding their reservations.
3. Providing the requested experience or service.
4. Contacting customers about experience dates or changes related to their bookings.
5. Responding to inquiries and requests.
6. Providing support and assistance.
7. Processing cancellation and refund requests in accordance with approved policies.
8. Improving the quality of our services and experiences.
9. Improving website performance and user experience.
10. Protecting the website against unlawful use or misuse.
11. Complying with relevant legal and regulatory requirements.
12. Handling complaints and requests relating to personal data.
13. Sending information, updates, and marketing offers where permitted by law and subject to the applicable legal basis or required consent.

Personal data will not be used for purposes incompatible with the purpose for which it was collected, except where permitted by law.

6. Legal Basis for Processing Data

Personal data is processed under the appropriate legal basis for each situation and in accordance with the Saudi Personal Data Protection Law and its Implementing Regulations.

Depending on the circumstances, processing may be based on:

• Fulfilling a request or service made by the customer.
• Meeting a legal or regulatory obligation.
• Obtaining the data subject's consent where consent is required.
• Pursuing legitimate purposes permitted by law.

Providing consent for data processing does not necessarily mean that all processing activities rely on consent. In certain circumstances, the law may permit processing without relying on consent.

7. Bookings and Payments

An experience booking is confirmed after the full price of the experience has been paid.

Customers may contact the Athar Ruby team directly to inquire about experiences, booking dates, or any service-related details before completing payment.

Submitting a request or inquiry, or simply contacting Athar Ruby, does not constitute a confirmed booking unless the booking procedures have been completed and the full price of the experience has been paid.

Online payment is not currently available through the website.

If online payment becomes available in the future, this policy will be updated where necessary to explain the payment service provider and how payment data is processed in accordance with the service used.

8. Sharing Personal Data

When necessary, certain personal data may be shared with entities or service providers working on behalf of Athar Ruby, to the extent required to provide services or operate the website.

Depending on the services actually used, these may include:

• Hosting and technical infrastructure providers.
• Email and communication service providers.
• Technical service providers required to operate the website.
• Entities or service providers needed to fulfill bookings or deliver experiences, where necessary.
• Government authorities or competent bodies when disclosure is required by law.

Personal data is disclosed only in accordance with applicable legal and regulatory requirements.

Athar Ruby does not sell or rent personal data to other parties for commercial purposes.

9. Storage and Processing of Data Outside the Kingdom

The website is currently hosted on servers located in the United States of America.As a result, some personal data may be processed or stored outside the Kingdom of Saudi Arabia.

Athar Ruby is committed to complying with the applicable laws and regulatory requirements in Saudi Arabia concerning any transfer, disclosure, or processing of personal data outside the Kingdom.

Data will not be transferred or processed outside the Kingdom except in accordance with the relevant legal requirements and controls.

10. Protection of Personal Data

Athar Ruby takes appropriate organizational and technical measures to help protect personal data against:

• Unauthorized access.
• Unlawful use.
• Unauthorized modification or alteration.
• Loss or damage.
• Unauthorized disclosure.

We also work to continuously improve the security and technical measures used to protect personal data.

However, no electronic or technical method can be guaranteed to be completely secure.

11. Data Retention Period

Athar Ruby currently retains personal data for one year, unless applicable laws, regulations, or relevant legal obligations require a longer retention period.

When the data is no longer needed, it will be handled in accordance with Athar Ruby's established procedures and applicable legal requirements concerning data retention and destruction.

12. Rights of Personal Data Subjects

Data subjects are entitled to the rights granted to them under the Saudi Personal Data Protection Law and its Implementing Regulations, subject to applicable legal requirements, conditions, and exceptions.

These rights may include:

• The right to be informed about the collection and processing of their personal data.
• The right to access their personal data, subject to applicable legal requirements.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request destruction of personal data in circumstances permitted by law.
• The right to exercise other rights granted to data subjects under relevant laws and regulations.

13. How to Exercise Your Rights

Data subjects may contact Athar Ruby to submit a request concerning their personal data through the following channels:

E-mail Atharrubyoff@gmail.com
Contact Number: +966 573600158

Applicants may be asked to provide the information necessary to verify their identity and process their requests.

Requests will be handled in accordance with the procedures, timeframes, and requirements set out in the relevant laws and regulations.

14. Data Accuracy

We strive to ensure that the personal data we process is accurate, complete, and relevant to the purpose for which it was collected.

We encourage customers to update their information or notify us if they discover any errors or changes to information they previously provided.

15. Marketing and Promotional Communications

Athar Ruby may use contact information provided by customers, such as phone numbers or email addresses, to send information about Athar Ruby's services and experiences, including:

• Offers and discounts.
• New experiences.
• New services.
• Updates and news relating to Athar Ruby.

This will only take place where the use of data for marketing is legally permitted and based on the applicable legal basis or required consent, as appropriate.

Personal data will not be used for direct marketing except in accordance with applicable legal and regulatory requirements.

If marketing communications become available in the future through email, text messages, or messaging applications such as WhatsApp, they will be handled in accordance with the relevant legal requirements, including providing an appropriate means to stop or unsubscribe from marketing communications whenever required.

Unsubscribing from marketing communications will not affect essential messages relating to bookings or services, such as booking confirmations or changes to an experience.

Note: Athar Ruby does not currently conduct direct marketing campaigns through email or WhatsApp. This section has been included in anticipation of potentially offering these services in the future.

16. Cookies

The Athar Ruby website may use cookies and similar technologies necessary to operate the website and improve the user experience, or for analytics and performance purposes, depending on the tools actually enabled on the website.

These technologies may help to:

• Operate website functions.
• Remember certain user preferences.
• Improve website performance.
• Understand how visitors use the website.
• Identify technical issues.
• Improve the user experience.

The types of cookies used may vary depending on the technical tools and services enabled on the website.

17. Analytics and Tracking Tools

The Athar Ruby website may use technical tools in the future to analyze website performance, understand how visitors use the website, and improve the user experience.

Any data collected through these tools will be handled in accordance with relevant laws and regulations. This Privacy Policy will be updated where necessary to reflect the tools actually in use.

18. Photography and Documentation

Some Athar Ruby experiences may involve photography or documentation, depending on the nature of the experience and the applicable policies.

Where the law requires consent from the data subject or the person appearing in the content, photography and the use of images or videos will be handled in accordance with relevant legal requirements.

كما تسري Photography & Documentation Policy المنشورة ضمن سياسات أثر روبي على هذا الجانب.

19. Children's Privacy

The Athar Ruby website is not intended to independently collect personal data from children.

If a service or experience requires the processing of data relating to an individual below the applicable legal age, that data will be processed in accordance with the relevant legal requirements, consents, and safeguards.

20. External Links

The Athar Ruby website may contain links to external websites, platforms, or services.

When you visit an external website, any data collected or processed there will be subject to the privacy policy of the entity operating that website.

Athar Ruby is not responsible for the privacy practices of external websites that it does not operate or control.

21. Information Security

Athar Ruby works to implement appropriate measures to help protect personal data and information handled through the website.

Depending on the technical environment in use, these measures may include:

• Access permission controls.
• Protection of administrative accounts.
• System and software updates.
• Appropriate technical security measures.
• Addressing security issues when they are identified.

Access to personal data is restricted to individuals or entities that need it to perform their duties or provide relevant services, in accordance with their assigned permissions.

22. Personal Data Incidents

If a personal data incident occurs, it will be handled in accordance with applicable legal and regulatory requirements. This includes taking the necessary steps to mitigate its impact, address the incident, and report it where legally required.

23. Updates to This Privacy Policy

Athar Ruby may update this Privacy Policy from time to time to reflect:

• Changes to services.
• Changes in how data is collected or processed.
• Technical updates.
• Changes to relevant laws and regulations.
• The addition of new services or tools to the website.

The updated version will be published on this page, together with a revised Last Updated date.

We encourage users to review this page periodically for updates.

24. Contact Us

If you have any questions, inquiries, or requests concerning this Privacy Policy or your personal data, you can contact Athar Ruby through the following channels:

Athar Ruby

License Type: Travel and Tourism Services License

License Number: 73219801

License Issue Date: 30/09/2026

Email: Atharrubyoff@gmail.com

Phone: +966 573600158

Address: Riyadh, Kingdom of Saudi Arabia

25. Access to This Privacy Policy

This Privacy Policy is made available to users for review before or at the time their personal data is collected, depending on the method of collection and the circumstances involved.

This policy applies without prejudice to the rights and safeguards granted to data subjects under the laws and regulations applicable in the Kingdom of Saudi Arabia.